Jetnet Retirees Aa (2024)

FAQs

What is the phone number for American Airlines retirees? ›

You can enroll in retiree medical coverage any time after retirement, up to the age of 65. Call the Benefits Service Center at 888-860-6178 if you miss the annual online retiree medical enrollment window. American reserves the right to amend or terminate the retiree medical plan at any time.

Retiree Travel: The 65 Point Plan

In order to qualify for travel under the 65 Point Plan, an employee who leaves the company must have a minimum of 10 years of service, and their age and length of service must equal 65.

We're dedicated to providing a positive travel experience for all customers. If you have questions or want to make special travel arrangements, you can make them online or call 800-433-7300. For hearing or speech impaired assistance dial 711 to be connected through the National Relay Service.

To find out if you can get a senior discount on your trip, select “Senior 65+” as the traveler when booking your tickets. All prices shown will include the discount if one is available.

Information for senior travelers

Early boarding is available if you need more time or assistance boarding. You must identify yourself to the gate agent to request early boarding. Wheelchair assistance is available to help with long distances at the airport.

"Normally, an employee and his or her immediate family members, partners, and/or a designated companion are entitled to complimentary space-available travel." Retired airline employees might also be eligible for such benefits, depending on how long they worked for the company.

For retirement eligibility, American Airlines uses standard and simplified criteria based on a 65 Point Plan. Simply put, you must have at least 10 years of company service and your age plus years of company service must equal 65 or more when you leave.

The infant must be under 2 years of age for the duration of the trip. If they turn 2 during a trip, they will need their own seat for the remainder of the trip.

In the U.S., please contact American Airlines or American Eagle at 800-433-7300 for further information. If assistance is needed in Spanish, you may dial 800-633-3711.

Does CPAP count as carry-on American Airlines? ›

Carry-on devices

If space is limited, the device doesn't fit in the cabin or if it isn't required during the flight, it may need to be checked. These include: Canes, walkers, continuous positive airway pressure machines (CPAP) and other assistive devices that can be collapsed to fit into overhead and under-seat storage.

The American Airlines app

From booking and seats to boarding passes and airport maps, we're with you every step of the way. Plus, now you can speak directly with a team member or get 24/7 virtual help through our chat tool.

Your tax home is generally located at your regular or principal place of business (unless you have a U.S. abode). If you are a flight crew member, this generally means that your tax home is your base station, the location of the airport from which your flights originate.

The boarding priority will be D1, D2 (employees and eligible travelers), D2R (retirees), D2P (parents), D3 (buddy passes), AAC (active non-owned affiliate airline personnel), ONE (oneworld personal travel), D4 (OAL company business travel), ZED (routine interline personal travel).

You can call the Team Member Service Center help line at 800-447-2000. Monday through Friday, 7 a.m.–7 p.m. CT. You can also open a case or chat with an advisor in the Team Member Services space on Jetnet.

American Airlines offers a senior citizen discount for 65 years of age or older. These discounted airfares are for certain international routes. To view senior citizen's airfares, you have to search the flight using the Advanced Search feature on their website.

American Airlines has transitioned the administration of its pension plans to Fidelity Investments effective Nov 1, 2022. After Nov 1, 2022 to perform any future pension modelings contact Fidelity at netbenefits.com/aa or call the American Airlines Service Center at Fidelity at 800-354-3412.

You can reach out via their customer service hotline at 🔰+1-877-777-3749 or opt for the Quick Connect option at 🔰+1-877-777-3749. 🛫🛩Additionally, you can engage in a live chat directly on their website or utilize their email support services.